Dear Michelle and team
I just wanted to say thank you so much on behalf of the entire family for the lovely end of life celebration that you arranged for our mother, Elsie Galbraith, yesterday afternoon (21.03.17). It was perfect - such a beautiful setting, delicious food, everyone really enjoyed the prosecco as well as the tea and coffee, so many people spoke to the family about how appropriate and delightful an occasion it was.
It's such a difficult time when someone as precious as your mother dies, but we knew we were in very safe and professional hands when we booked with you, and you were absolutely marvellous from beginning to end, and made it all so much easier for us. You've all been wonderful, it was a memorable occasion for all the right reasons, and I hope that we shall be able to come and stay in happier times in the future.
Very best wishes